What to do if you can't sign in
What does it mean when your OneDrive account is frozen?
How to add or remove an account in OneDrive
How do I merge my personal and work Microsoft accounts?
OneDrive storage plan and billing questions
OneDrive storage plans by country/region
How to reactivate a blocked account
Why did I get an email saying your account will be deleted?
"You're syncing a different account" error
Which OneDrive account to use?
More help with OneDrive
Account & Billing Support
For help with your Microsoft account and Microsoft 365 subscription, visit Microsoft Account & Billing Help or contact support through your browser.
Important: If you cannot sign in, Microsoft customer support advocates will not be able to help you beyond what you can do for yourself in the account recovery form. To protect your account and its content, advocates are not allowed to change account details or send password reset links.
