Can't share OneDrive files from Outlook.com

If you are unable to share OneDrive files or folders with contacts in Outlook.com, follow these steps to help resolve the problem.

  1. Go to https://account.live.com/reputationcheck to validate your Microsoft Account.

  2. Ensure your Microsoft Account profile is up-to-date and complete. Make sure you accept the Terms Of Use, if requested.

  3. Once your account has been validated and updated, go to your Outlook.com People view and select any contact.

  4. Edit (Add, Delete or Change) any of the information and Save your changes. This will help sharing via email.

  5. Please note you may need to wait up to 24 hours before these changes resolve the problem.

Still need help?

To get support in Outlook.com, click here or select  Outlook.com help icon on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.

To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here

For other help with your Microsoft account and subscriptions, visit Account & Billing Help.

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